Frequently Asked Questions

Where are you located?

My online store operates on Kaurna Land, South Australia. I may be at local markets from time to time, please check instagram for updates. 

What are your shipping options?

Please see the shipping policy for information on flat rate postage. I currently only offer shipping within Australia. 

Do you offer virtual consultations?

The best way to enquire about a piece or ask questions is to reach out via email or instagram. I am able to to arrange extra videos, images and information directly to your inbox. 

 Where do your crystals come from?

I carefully source all of my gems and crystals from a  network of suppliers and draw upon my expertise (I have a Bachelor degree in Geophysics and Geology) to source unique, interesting and high quality pieces from around the world. Traceability and knowing the origin of materials is important to me, and I’m committed to sharing that knowledge with you.

What is your policy on ethics and sustainability?

My business operates with transparency and care, ensuring a responsible and respectful approach to crystals and jewellery. I believe in treating customers, suppliers and the planet with care. I am proud to operate an eco friendly studio with recycling and waste reduction systems in place. 

What information do you provide about crystals?

The metaphysical properties of crystals are deeply personal, cultural and subjective experiences. I provide information based on widely accepted beliefs and also scientific knowledge to help you make an informed decision, while being mindful not to make misleading claims. By presenting crystals in a balanced way, I aim to respect both the scientific and spiritual communities who enjoy collecting crystals.